Voice + text micro-interviews
Go beyond forms and surveys. Nosie has flexible, curious conversations with your customers — asking follow-ups when something matters — and returns the structured insights you need to personalise experiences and make better decisions.
Transcript · text chat
Before you signed up, how were you scheduling the week's jobs?
A whiteboard in the office and a group chat. Worked fine until we hit about six jobs a day.
Follow-up
You said it worked until six jobs a day — what was the first thing to break?
Double-bookings. Twice in one week we sent two vans to the same address.
Extracted attributes
contact.completed → webhook · rest api · csv / json export
A completed Nosie interview — one follow-up, four attributes, zero forms.
Process
From conversation design to insights in three steps. It's curious, not scripted.
Tell Nosie what you want to understand in a two-minute chat. It becomes a structured interview brief — neutral, evidence-based questions you review and approve before anything goes live.
By phone, or via an SMS/email link to chat by text, browser voice, or a callback. Nosie listens actively, asks follow-ups, and explores what matters — always with consent, always in local hours.
Every completed interview returns a transcript, a crisp summary, and attributes mapped to your exact schema — in the dashboard, by API, and delivered to your webhook in real time.
Use cases
Conversations adapt and explore — making your customers feel heard while you learn what forms never capture.
Ask new users what brought them to your product and what they're hoping to achieve — in their first week, before they stall.
Follow up after key moments — a purchase, a support interaction, a feature launch — with an actual conversation instead of rating scales.
Run Mom-Test-style micro-interviews at a scale a founder never could: recent, specific past behaviour, no leading questions.
Output
Structured data, not a pile of recordings — delivered to your webhook the moment an interview completes, and always one click from CSV/JSON export.
A complete speaker-labelled record plus a 4–6 bullet summary focused on stable preferences and high-signal constraints.
Answers mapped to the exact keys you define — normalised types, controlled values. Unknowns are omitted, never guessed.
Engagement, coverage, sentiment, duration, and outcome for every interview — so you know which results to trust.
{
"event": "contact.completed",
"data": {
"summary": "- Team of 8, currently on spreadsheets\n- Data import ownership unclear…",
"attributes": {
"team_size": 8,
"current_tool": "spreadsheets",
"wants_migration_help": true
},
"quality": { "engagement_level": "high", "coverage": 0.85 }
}
}Simple, usage-based pricing
NZD $20/month including 10 completed interviews, then $2 per completed interview. Voicemails, no-answers, and declines never cost you anything — you only pay for conversations that finish.