Conversations that actually listen

Nosie has flexible, curious conversations with your customers—by phone or browser—that go deeper on what matters to them. Understand motivations, preferences, and needs through natural dialogue, not rigid forms.

How Nosie listens

Designed to have natural conversations that adapt, go deeper, and deliver insights you can act on.

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Meets People Where They Are

Reach customers by phone or send them a browser link they can click. No apps to download, no barriers to genuine conversation.

  • •Traditional phone calls
  • •Click-to-call browser links
  • •Works on any device
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Fits Your Workflow

Simple API that works with your existing tools. Start conversations from your CRM, support desk, or custom workflows.

  • •Works with any tech stack
  • •Secure authentication
  • •Clear, structured responses
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Respects Their Time

Schedule conversations when it works for your customers. Start immediately or at a specific time, with automatic timezone handling.

  • •Flexible scheduling options
  • •Timezone aware
  • •Reliable delivery
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Knows the Context

Bring what you already know about each person into the conversation. Nosie uses that context to ask better questions and go deeper on what matters.

  • •Personalized to each customer
  • •Adapts to their responses
  • •Feels like a real conversation
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Delivers the Insights

After each conversation, receive clear, structured insights sent straight to your systems. No manual review needed unless you want it.

  • •Instant delivery via webhooks
  • •Secure and verified
  • •Ready to use in your app
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Makes Sense of It All

Every conversation becomes structured JSON with transcript, AI summary, themes, key quotes, and sentiment—delivered instantly via webhook.

  • •Full transcripts for reference
  • •Auto-detected themes and patterns
  • •Sentiment, quality, and duration metadata

Easy to integrate

Simple API, clear documentation, and thoughtful design that makes integration straightforward for any team.

Simple to get started

Start conversations with a single API call. All the complexity is handled for you.

// Create a phone call
const
response =
await
fetch(
'/api/v1/call'
, {
method: 'POST',
headers: {
'Authorization': 'Bearer nosie_xxx',
'Content-Type': 'application/json'
},
body: JSON.stringify({
type: 'phone',
phoneNumber: '+1234567890',
topic: 'Product feedback',
context: 'User purchased last week'
})
});

Everything you need

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Clear Documentation

Complete guide with examples in multiple languages. Get started in minutes, not hours.

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Flexible Access Control

Create separate API keys for different projects or environments. Manage permissions easily.

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Test Mode

Try everything without using credits. Perfect for development and testing.

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Track Everything

Monitor conversations in real-time or let webhooks notify your systems automatically.

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Secure by Default

Enterprise-grade security with encrypted keys, HTTPS-only, and comprehensive audit logs.

What you receive after each conversation

Structured JSON data delivered to your webhook endpoint in real-time.

POST https://your-domain.com/webhook
{
  "conversationId": "conv_a1b2c3d4",
  "status": "completed",
  "transcript": "Full verbatim conversation text...",
  "summary": "Customer expressed interest in upgrading to Pro plan due to team collaboration needs. Main concerns were around pricing and implementation timeline.",
  "themes": [
    "pricing concerns",
    "team collaboration",
    "implementation timeline"
  ],
  "quotes": [
    "We love the product, but we need to know the total cost upfront",
    "Our team is growing fast and we need better coordination"
  ],
  "sentiment": "positive",
  "qualityScore": 8.5,
  "metadata": {
    "duration": 387,
    "creditsUsed": 2,
    "timestamp": "2025-01-15T10:30:00Z",
    "type": "phone",
    "phoneNumber": "+1234567890"
  }
}

Real-time delivery

Webhook fired immediately when conversation ends

Verified requests

HMAC signature included for security validation

Automatic retries

Failed webhooks retried with exponential backoff

How teams use Nosie

Real conversations that help teams understand what matters to their customers.

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Understanding Your Users

Product teams have conversations with users about what they're trying to accomplish, what frustrates them, and what would make their work easier—uncovering insights that surveys miss.

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Learning What They Need

Sales teams have initial conversations with inbound leads to understand their challenges, goals, and constraints—giving reps the context to have genuinely helpful follow-up calls.

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Hearing the Full Story

E-commerce brands follow up after delivery to understand how the experience felt—not just a number, but the story behind it. What went well? What could be better?

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Discovering What Motivates People

Agencies and consultants explore what drives decisions in target audiences—not just whether they like a concept, but why it resonates (or doesn't) with their lived experience.

Technical specifications

Enterprise-grade infrastructure with transparent pricing and data handling.

Performance

  • API Response Time< 200ms
  • Call Success Rate> 95%
  • Uptime SLA99.9%
  • Concurrent Calls10+

Data & Privacy

  • Data Retention90 days
  • Audio StorageNone
  • GDPR CompliantYes
  • Data ExportJSON/CSV

Credits & Billing

  • Credit Unit5 minutes
  • RoundingUp
  • Billing CycleMonthly
  • Credit RolloverNo

Ready to understand your customers?

Start having conversations that listen. Get started in minutes.