Conversations that actually listen
Nosie has flexible, curious conversations with your customersāby phone or browserāthat go deeper on what matters to them. Understand motivations, preferences, and needs through natural dialogue, not rigid forms.
How Nosie listens
Designed to have natural conversations that adapt, go deeper, and deliver insights you can act on.
Meets People Where They Are
Reach customers by phone or send them a browser link they can click. No apps to download, no barriers to genuine conversation.
- ā¢Traditional phone calls
- ā¢Click-to-call browser links
- ā¢Works on any device
Fits Your Workflow
Simple API that works with your existing tools. Start conversations from your CRM, support desk, or custom workflows.
- ā¢Works with any tech stack
- ā¢Secure authentication
- ā¢Clear, structured responses
Respects Their Time
Schedule conversations when it works for your customers. Start immediately or at a specific time, with automatic timezone handling.
- ā¢Flexible scheduling options
- ā¢Timezone aware
- ā¢Reliable delivery
Knows the Context
Bring what you already know about each person into the conversation. Nosie uses that context to ask better questions and go deeper on what matters.
- ā¢Personalized to each customer
- ā¢Adapts to their responses
- ā¢Feels like a real conversation
Delivers the Insights
After each conversation, receive clear, structured insights sent straight to your systems. No manual review needed unless you want it.
- ā¢Instant delivery via webhooks
- ā¢Secure and verified
- ā¢Ready to use in your app
Makes Sense of It All
Every conversation becomes structured JSON with transcript, AI summary, themes, key quotes, and sentimentādelivered instantly via webhook.
- ā¢Full transcripts for reference
- ā¢Auto-detected themes and patterns
- ā¢Sentiment, quality, and duration metadata
Easy to integrate
Simple API, clear documentation, and thoughtful design that makes integration straightforward for any team.
Simple to get started
Start conversations with a single API call. All the complexity is handled for you.
Everything you need
Clear Documentation
Complete guide with examples in multiple languages. Get started in minutes, not hours.
Flexible Access Control
Create separate API keys for different projects or environments. Manage permissions easily.
Test Mode
Try everything without using credits. Perfect for development and testing.
Track Everything
Monitor conversations in real-time or let webhooks notify your systems automatically.
Secure by Default
Enterprise-grade security with encrypted keys, HTTPS-only, and comprehensive audit logs.
What you receive after each conversation
Structured JSON data delivered to your webhook endpoint in real-time.
{
"conversationId": "conv_a1b2c3d4",
"status": "completed",
"transcript": "Full verbatim conversation text...",
"summary": "Customer expressed interest in upgrading to Pro plan due to team collaboration needs. Main concerns were around pricing and implementation timeline.",
"themes": [
"pricing concerns",
"team collaboration",
"implementation timeline"
],
"quotes": [
"We love the product, but we need to know the total cost upfront",
"Our team is growing fast and we need better coordination"
],
"sentiment": "positive",
"qualityScore": 8.5,
"metadata": {
"duration": 387,
"creditsUsed": 2,
"timestamp": "2025-01-15T10:30:00Z",
"type": "phone",
"phoneNumber": "+1234567890"
}
}Real-time delivery
Webhook fired immediately when conversation ends
Verified requests
HMAC signature included for security validation
Automatic retries
Failed webhooks retried with exponential backoff
How teams use Nosie
Real conversations that help teams understand what matters to their customers.
Understanding Your Users
Product teams have conversations with users about what they're trying to accomplish, what frustrates them, and what would make their work easierāuncovering insights that surveys miss.
Learning What They Need
Sales teams have initial conversations with inbound leads to understand their challenges, goals, and constraintsāgiving reps the context to have genuinely helpful follow-up calls.
Hearing the Full Story
E-commerce brands follow up after delivery to understand how the experience feltānot just a number, but the story behind it. What went well? What could be better?
Discovering What Motivates People
Agencies and consultants explore what drives decisions in target audiencesānot just whether they like a concept, but why it resonates (or doesn't) with their lived experience.
Technical specifications
Enterprise-grade infrastructure with transparent pricing and data handling.
Performance
- API Response Time< 200ms
- Call Success Rate> 95%
- Uptime SLA99.9%
- Concurrent Calls10+
Data & Privacy
- Data Retention90 days
- Audio StorageNone
- GDPR CompliantYes
- Data ExportJSON/CSV
Credits & Billing
- Credit Unit5 minutes
- RoundingUp
- Billing CycleMonthly
- Credit RolloverNo
Ready to understand your customers?
Start having conversations that listen. Get started in minutes.